Steward
Hexham Abbey
Key information
Places available
5
Location
Hexham Abbey
Commitment
Alternate Wednesday’s 12pm-2pm Thursday’s 10am-11am Thursday’s 12pm-1pm 2 Thursdays on, 2 Thursdays off 1pm-2pm Thursdays 2pm-4pm 2 Fridays on, 2 Fridays off 10am-12pm
Activities
-Skills
-Causes
-Role description
To welcome all visitors to Hexham Abbey, representing the
Abbey and acting as first point of contact.
Including:
·
Welcoming
all visitors to the Abbey and/or exhibition
·
Being
sensitive to visitor needs, including those with additional needs
·
Working
with fellow volunteers and staff to promote the Abbey's visitor facilities
·
Providing
orientation to all the Abbey’s facilities
·
Understanding
and supporting the Abbey’s reasons for and the importance of income generation
to ensure the future of the Abbey for future generations
·
Be
familiar with Hexham Abbey’s ‘Safeguarding’ and ‘Health & Safety’ policies
·
Be
familiar with the Stewards Information Guide
Desired Qualities
. Be an effective communicator, able to relate to different groups. • Be able to act with discretion reacting to quiet and busy periods. • Be willing to learn new skills and undertake training.
How your time will help our organisation
To help to make the overall visitor experience as positive as possible
Practical Considerations