Privacy Policy

Team Hexham Privacy Policy

 

This privacy policy sets out how we use and protect any information that you give us when you use this website (www.teamhexham.co.uk).

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name
  • Email address
  • Address
  • Phone Number
  • General, non-identifying statistics relating to how the website is used.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To create an account for you if you register with us
  • To respond to your enquiry or request for information
  • For internal record keeping, feedback or complaints
  • To communicate with you as a user of our services, partner or stakeholder
  • We may use the information to improve our products and services
  • We may occasionally send marketing emails about volunteer opportunities, events, or other information that we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may use the information to improve the website.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We keep your personal information only for as long as we need to use it for the purposes set out in this Policy.

Personal information that we no longer need is securely disposed of and/or anonymised so you can no longer be identified from it. Some personal information may be retained by us in archives for statistical or historical research purposes although we will do this in a manner that complies with applicable data protection law.

We continually review what personal information and records that we hold and delete what is no longer required.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by:

    • Using the unsubscribe link included in emails you receive from us.
    • Writing to or emailing us at admin@hexhamcommunity.net​

 

We will not share, sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you, please write to:

Team Hexham
C/O Hexham Community Partnership
Queen's Hall
Beaumont Street
Hexham
NE46 3LS

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.